Patient Service Representative Specialist

5 days ago


Avon, Ohio, United States Cleveland Clinic Full time
Salary and Benefits
Cleveland Clinic offers a competitive salary range of $45,000 - $65,000 per year, based on experience. In addition to a salary, we provide a range of benefits, including comprehensive health insurance, a retirement plan, and generous paid time off. Our salaries reflect the value we place on our employees and their contributions to our mission of providing exceptional patient care and advancing medical research.

Job Responsibilities
This position involves working closely with patients, families, and healthcare providers to ensure accurate and efficient registration processes. Key responsibilities include:
  • Registration and demographic data collection
  • Cross-training in patient access roles, such as front desk, admitting office, ED, and cash register
  • Super User and training support
  • Epic system access and training

Qualifications
To be successful in this role, candidates should possess:
  • A high school diploma or equivalent and 2+ years of customer-facing experience
  • An associate's degree and 1+ year of experience
  • A bachelor's degree
  • Medical terminology knowledge sufficient for understanding physician orders
  • Basic PC software application knowledge and multi-system data utilization skills

Compensation
Annual salary: $42,500-$62,000

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