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    Job SummaryWe are seeking a highly motivated and detail-oriented Restoration Technician to join our team at SERVPRO of Decatur. As a key member of our production team, you will be responsible for responding to service calls, performing restoration services, and ensuring customer satisfaction.Key ResponsibilitiesRespond to service calls and perform...

Restoration Technician

2 months ago


Macomb, Illinois, United States SERVPRO of Decatur Full time
Job Description:

Job Title: Restoration Technician

Job Summary:

We are seeking a highly skilled and experienced Restoration Technician to join our team at SERVPRO of Decatur. As a Restoration Technician, you will be responsible for responding to service calls, performing restoration services, and communicating with customers to ensure their needs are met.

Key Responsibilities:

  • Respond to Service Calls: Respond to service calls in a timely and professional manner, ensuring that all necessary equipment and supplies are available.
  • Perform Restoration Services: Perform restoration services, including water and fire damage restoration, to ensure that properties are restored to their pre-loss condition.
  • Communicate with Customers: Communicate with customers to understand their needs and expectations, and to ensure that all work is completed to their satisfaction.
  • Support Crew Chief: Support the Crew Chief in ensuring that all restoration services are completed efficiently and effectively.
  • Maintain Equipment and Vehicles: Maintain equipment and vehicles to ensure that they are in good working condition and are properly cleaned and organized.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Experience in Restoration: Experience in restoration, including water and fire damage restoration, is preferred.
  • Physical Demands: The ability to lift 50 pounds and to work in a fast-paced environment is required.
  • Certifications: IICRC certifications are preferred.

Working Conditions:

  • Exposure to Chemicals: Exposure to chemicals is a normal part of this job.
  • Walking and Standing: Walking and standing for long periods of time is required.
  • Driving: Driving is required to travel to job sites.