Assistant Manager

2 days ago

Great Barrington, Massachusetts, United States Ascena Full time

About Us

At Ascena, we're passionate about empowering women to find their authentic self-expression. Our team is dedicated to creating a workplace that's inclusive, supportive, and inspiring. As an Assistant Manager, you'll play a key role in helping us achieve our mission.

Responsibilities

  • Provide exceptional client service, ensuring that every customer has a positive experience in our store.
  • Support the Store Manager in overseeing the operational functioning of the store, including managing sales floor operations, visual merchandising, and inventory management.
  • Drive revenue growth by proactively managing the client experience and effectively performing Manager on Duty responsibilities.
  • Utilize tools and reports to make effective merchandising decisions and style the store to Ascena's standards.
  • Coach associates on client interactions and performance to maximize productivity and capture client opportunities.
  • Assume PIN and signature privileges for register functions requiring approval.
  • Ensure optimal coverage and productivity in all areas of the store through scheduling and task management.

Requirements

  • Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations.
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within Ascena's guidelines.
  • Accuracy: Ability to handle cash and provide change without error.
  • Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates.
  • Schedule: Flexibility in scheduling to meet the needs of the business, including evening and weekend shifts.

Education and Experience

  • Minimum Requirements: High School Diploma or GED.
  • Minimum six months Sales Associates experience with Ascena or equivalent experience with another retailer in a position of sales associate or higher.
  • Part-time or full-time managerial experience preferred.

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