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Security Operations Associate
2 months ago
As a Security Operations Associate at The RealReal, you will play a crucial role in maintaining a safe and secure environment for both customers and staff. Your responsibilities will include:
- Customer Interaction: Be one of the first points of contact for customers, ensuring a welcoming atmosphere as they enter the premises.
- High-Value Item Management: Assist in the management and viewing of high-value items, ensuring they are handled with care and security.
- CCTV Monitoring: Utilize surveillance systems to monitor activities, review footage for safety concerns, and assist in investigations as needed.
- Audit and Compliance: Conduct regular audits to verify adherence to loss prevention policies and safety protocols, ensuring a secure shopping experience.
- Security Protocols: Communicate and enforce security measures, including bag checks and identification verification, to mitigate risks.
- Issue Resolution: Identify and address any security or safety-related concerns promptly and effectively.
