Interventional Psychiatry Support Specialist

3 days ago

Pittsburgh, Pennsylvania, United States New Directions Mental Health Full time
Job Title: Interventional Psychiatry Support Specialist

At New Directions Mental Health, a member of Transformations Care Network (TCN), we are dedicated to delivering exceptional mental health care to our community.

As an Interventional Psychiatry Support Specialist, you will play a vital role in providing direct client care using innovative technology to assist clients in overcoming their mental health challenges.

We are committed to providing clinically excellent, transformative mental health care to our clients, and our Interventional Psychiatry Support Specialists are at the forefront of this mission.

The primary role of an IPSS is to assist providers in the delivery of Transcranial Magnetic Simulation Therapy (TMS Therapy) and Spravato and Ketamine services, ensuring the highest quality work standards are achieved and maintained according to practice policies and procedures.

Our ideal candidate is a compassionate, dependable, and organized individual with effective communication skills, able to multitask and work well with other team members.

As an IPSS, you will have the opportunity to build rapport with clients and support them as they receive relief from treatment-resistant depression.

You will be able to witness the powerful impact of our services on the clients you work with, as they find hope through your support.

Key Responsibilities:
  • Administer TMS treatments following physician protocols, prioritizing client comfort and safety.
  • Perform psychiatric rating scales, document outcomes, and report potential adverse events to the physician.
  • Schedule and manage client appointments, adapting to their needs and making necessary adjustments.
  • Assist with client intake, preparation, and support for various treatments, including vitals, care coordination, and insurance verification.
  • Accurately record client information and session notes, completing superbill documentation promptly.
  • Provide compassionate support to clients with depression and other disorders, demonstrating effective communication skills.
  • Deliver excellent client care while adhering to company policies and regulatory requirements.
  • Troubleshoot client comfort and equipment setup during treatments.
  • Collaborate with interventional psychiatry vendors for seamless coordination.
  • Provide support and treatment coverage at all our interventional service sites.
  • Perform additional duties as assigned.
Qualifications:
  • High School Diploma or GED
  • Associate or Bachelor's Degree (Preferred)
  • 1 or more years of medical office experience (Preferred)
  • Medical Assistant (Preferred)
  • Knowledge of medical authorizations (Preferred)
  • Completion of TMS Certification during training
  • Knowledge of medical terminology
  • Understand and compliance with HIPAA
  • CPR Certified (or willing to get certification)
  • Ability to provide coverage for treatments at nearby clinics (Preferred)
Benefits:

We offer a competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.

Join a community united by a deep commitment to enhance mental health and revolutionize client care.

Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.

Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.

Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.

Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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