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Interventional Psychiatry Support Specialist

2 months ago


Pittsburgh, Pennsylvania, United States New Directions Mental Health Full time
About the Role

We are seeking a highly skilled and compassionate Interventional Psychiatry Support Specialist to join our team at New Directions Mental Health. As a key member of our interventional services team, you will play a vital role in providing exceptional direct client care using innovative technology to assist clients in overcoming their life-long struggles with depression, anxiety, and OCD.

Key Responsibilities
  • Administer TMS Treatments: Prioritize client comfort and safety while administering TMS treatments following physician protocols.
  • Document Outcomes: Perform psychiatric rating scales, document outcomes, and report potential adverse events to the physician.
  • Schedule and Manage Client Appointments: Adapt to client needs and make necessary adjustments to schedule and manage client appointments.
  • Assist with Client Intake and Preparation: Assist with client intake, preparation, and support for various treatments, including vitals, care coordination, and insurance verification.
  • Record Client Information and Session Notes: Accurately record client information and session notes, completing superbill documentation promptly.
  • Provide Compassionate Support: Provide compassionate support to clients with depression and other disorders, demonstrating effective communication skills.
  • Deliver Excellent Client Care: Deliver excellent client care while adhering to company policies and regulatory requirements.
  • Troubleshoot Client Comfort and Equipment Setup: Troubleshoot client comfort and equipment setup during treatments.
  • Collaborate with Interventional Psychiatry Vendors: Collaborate with interventional psychiatry vendors for seamless coordination.
  • Provide Support and Treatment Coverage: Provide support and treatment coverage at all our interventional service sites.
Qualifications
  • High School Diploma or GED: Required.
  • Associate or Bachelor's Degree: Preferred.
  • 1 or More Years of Medical Office Experience: Preferred.
  • Medical Assistant Certification: Preferred.
  • Knowledge of Medical Terminology: Required.
  • Understanding of HIPAA: Required.
  • CPR Certification: Required.
What We Offer
  • Competitive Salary: Enjoy a competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more.
  • Opportunities for Growth: Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
  • Comprehensive Onboarding: Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your success in your role.