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Sales Support Specialist
2 months ago
We are currently seeking a Sales Support Specialist for a prominent international manufacturer specializing in Rolling Door systems.
The successful candidate will possess a background in sales or customer service, coupled with exceptional phone skills and a friendly demeanor.
We value a collaborative team player who is a proactive self-starter, dedicated to enhancing our customer relationships and expanding our clientele.
Key Qualifications:
- Demonstrated sales aptitude with a willingness to learn about complex products.
- Professional phone demeanor and experience managing numerous customer inquiries daily.
- Proficient in computer usage and basic software applications.
- Excellent listening and communication abilities.
- Capable of multitasking, prioritizing, and managing time efficiently.
- Strong skills in Microsoft Office and general computer operations.
- Experience with CRM systems is advantageous.
Primary Responsibilities:
- Respond to incoming sales inquiries via phone.
- Process sales orders efficiently.
- Document information from customer inquiries accurately.
- Assist in fulfilling estimate requests.
- Support project takeoffs and product specifications.
- Generate Requests for Information (RFIs) for architects, engineers, and clients as needed.
- Provide timely responses to customer inquiries and requests.
- Understand customer needs and deliver prompt solutions to issues.
- Support the sales team in closing deals and achieving sales targets.
- Help maintain and grow the database of potential clients.
- Direct qualified leads to the appropriate sales personnel for further engagement.
Alpine Overhead Doors, Inc. is a leading manufacturer of custom overhead doors, recognized for our commitment to quality since 1972. Over the years, we have established ourselves as a trusted name in the overhead door industry.
We offer a diverse range of protective products designed to meet various needs, including fire safety, storm protection, and security solutions. Our production facility is capable of manufacturing over forty distinct product lines, including overhead rolling doors, rolling fire doors, rolling shutters, and rolling steel doors, with options for insulation, storm resistance, fire safety, smoke protection, and more.
