Member Service Ambassador

3 weeks ago


Columbus, Ohio, United States Sam's Club Full time

Job Summary: We're seeking highly motivated and customer-focused individuals to join our team as Member Frontline Cashier Associates at Sam's Club. In this role, you'll have the opportunity to make a positive impact on members' lives by providing exceptional customer service, processing transactions, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Provide exceptional customer service to members across the club, acknowledging their needs and assisting with purchasing decisions.
  • Process member purchases, handle returns and exchanges, and maintain a clean and organized work environment.
  • Resolve member issues and concerns in a timely and professional manner.
  • Promote company products and services to members and provide guidance on using self-service technology.

Requirements: To be successful in this role, you should possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong focus on delivering exceptional member experiences. Additionally, you should be able to stand for long periods while assisting members, multitask effectively, and be a problem solver who can tackle obstacles head-on.

What We Offer: At Sam's Club, we offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. We're committed to supporting our associates in achieving their career goals and provide training and resources to help them succeed.



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