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Seafood Team Lead

1 month ago

Portland, Oregon, United States Whole Foods Market Full time
Job Summary

Lead the Seafood Department with enthusiasm and a passion for delivering exceptional customer experiences. As a key member of the team, you will be responsible for ensuring the highest standards of retail execution, fostering a positive environment of outstanding teamwork, and driving sales and profitability.

Key Responsibilities
  • Leadership and Team Development
    • Develop and maintain a high-performing team by providing coaching, training, and mentorship to Team Members.
    • Lead by example, demonstrating a growth mindset, and encouraging a culture of continuous learning and improvement.
  • Operations and Sales
    • Work closely with the Team Leader to achieve sales, purchasing, and labor targets.
    • Assist in the analysis of sales reports and labor to identify opportunities for improvement.
  • Inventory Management and Merchandising
    • Assist in the ordering and inventory management process to ensure optimal stock levels.
    • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Customer Service and Safety
    • Provide exceptional customer service, responding promptly to customer needs and questions.
    • Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers.
  • Regulatory Compliance and Food Safety
    • Ensure adherence to all applicable health and safety regulations, including Food Safety and regulatory duties required in the department.
Requirements
  • High energy, enthusiasm, and a passion for delivering exceptional customer experiences.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Growth mindset towards greater responsibility and ownership.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Ability to lift 50 pounds and work in a wet and cold environment.

Whole Foods Market is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.