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Toyota Rental Associate

2 months ago

Jacksonville, Florida, United States Arlington Toyota Full time
About the Role

Arlington Toyota is seeking a highly motivated and customer-focused Rental Associate to join our team. As a key member of our rental department, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and maintaining our fleet of vehicles.

Key Responsibilities
  • Customer Service: Greet and assist customers, respond to inquiries, and resolve any issues in a professional and courteous manner.
  • Rental Fleet Management: Maintain accurate records of vehicle mileage, fuel levels, and maintenance schedules. Ensure all vehicles are clean and in good working condition.
  • Insurance Claims: Assist customers with insurance claims, provide guidance on the claims process, and ensure all necessary documentation is completed.
  • Payment Processing: Process customer payments, manage cash handling, and maintain accurate records of transactions.
  • General Office Work: Perform administrative tasks, such as organizing paperwork, filing, and maintaining a clean and organized workspace.
Requirements
  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic computer skills and knowledge of dealership management software.
  • High school diploma or equivalent required.