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Lead Retail Sales Specialist

2 months ago


Portsmouth, Virginia, United States Harbor Freight Tools Full time


Job Overview
A Lead Retail Sales Specialist (full-time) is an essential contributor to a dynamic team, equipped and empowered to excel in their role. You will understand the significance of your contributions and take pride in your work. This position is ideal for individuals eager to grow as leaders and who are enthusiastic about a career in retail.

The expected compensation for this role is $18.00 per hour, influenced by factors such as location, expertise, education, and experience.

Benefits:
We provide a comprehensive benefits package for Associates and their families, including medical, dental, vision, life insurance, and both short-term and long-term disability coverage. Eligible Associates can enroll in our company-sponsored 401(k) plan.

Associates will earn paid time off, accumulating up to 152 hours annually (this includes PTO, floating holidays, and paid holidays). Additionally, paid sick leave is available up to 64 hours per year, unless otherwise mandated by law.


Why You Will Appreciate Working Here:
- People-Centric Culture
- Paid Time Off
- Employee Discounts
- Medical/Dental/Vision Insurance for all Associates
- Company Matched 401(K)

- Respectful Scheduling
- Closed on Major Holidays
- Stable Employment with a Growing Organization
- Clear Advancement Opportunities with Full-Time Roles

Your Responsibilities:
- Deliver an exceptional experience for our customers
- Process various sales transactions
- Encourage customer participation in company initiatives
- Maintain a safe, clean, and organized retail environment
- Cross-train in all aspects of store operations, including stocking and sales duties
- Perform additional tasks as assigned
- Respectful scheduling during operational hours of 6 AM to 10 PM

Who You Are:
- Must be at least 18 years of age

Preferred Qualifications:
- Minimum of 1 year of experience in retail or customer service
- Strong communication skills with customers and team members
- Flexible availability, including evenings, weekends, and holidays
- Adherence to attendance policies is essential
- Ability to lift, push, or pull up to 50 pounds, and stand/move for the duration of the shift
- Capable of lifting, bending, kneeling, climbing, crawling, and twisting, and safely ascending/descending a ladder
- Physically able and willing to become certified to operate a forklift in accordance with the Injury and Illness Prevention Program (IPP).

About Harbor Freight Tools
We are a 45-year-old, $8 billion national tool retailer, combining the energy, enthusiasm, and growth potential of a start-up. With over 1,500 stores across 48 states, we are continually expanding, opening several new locations weekly.

Our extensive product range includes over 7,000 tools and accessories, from hand tools and generators to air and power tools, as well as shop and automotive equipment. We are committed to providing our customers with the right tools for their needs at competitive prices, consistently delivering quality and value.