Sales and Service Representative

4 weeks ago


Ashburn, Virginia, United States Lovesac Full time

About Lovesac

Lovesac is a company that values innovation, adaptability, and customer satisfaction. We are dedicated to providing our customers with the best possible experience, and we are looking for talented individuals to join our team as Sales Associates.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team in Ashburn, VA. As a Sales Associate, you will be responsible for creating a unique shopping experience for our customers, identifying their needs through our proprietary selling process, and providing outstanding service by greeting and acknowledging every customer. You will also maintain accurate inventory integrity and ensure that all customer service issues are resolved promptly.

Responsibilities

  • Sales Performance: Meet or exceed sales goals and key performance indicators (KPIs) while utilizing our proprietary selling process to provide each customer with an outstanding shopping experience.
  • Inventory Management: Maintain accurate inventory integrity and protect company assets at all times.
  • Customer Service: Provide exceptional customer service by greeting and acknowledging every customer, addressing their needs promptly, and resolving any issues in a timely manner.
  • Team Collaboration: Work collaboratively with fellow employees to achieve business results and promote a positive work environment.

Requirements

  • Education and Experience: A minimum of 1-2 years of related sales experience, preferably in a retail setting.
  • Communication Skills: Superior verbal and written communication skills, with the ability to effectively listen and solve problems.
  • Problem-Solving Skills: Strong analytical, mathematical, and problem-solving skills, with the ability to think critically and make effective decisions.
  • Adaptability: Ability to prioritize responsibilities, manage multiple projects simultaneously, and adapt to a changing business environment.
  • Salary: The estimated salary for this position is $18-$22 per hour, based on factors such as qualifications, experience, skill level, and competencies.

Benefits

  • Flexible Hours: Competitive hourly pay and flexible scheduling options to accommodate your needs.
  • Paid Time Off: Accrued paid time off and holiday pay to ensure you have time to relax and recharge.
  • Benefits Package: Access to our comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching contribution.

Why Join Lovesac?

Lovesac offers a dynamic and supportive work environment that encourages growth, learning, and development. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels welcome and empowered to contribute their best ideas and efforts.



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