Service Advisor
3 weeks ago
Job Summary:
We are seeking a highly skilled Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:
- Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
- Communicate effectively with service technicians to ensure timely and accurate completion of repairs.
- Provide detailed estimates and explanations to customers, ensuring they understand the work to be performed.
- Manage service schedules and prioritize tasks to meet customer expectations.
- Maintain a clean and organized workspace, adhering to safety and quality standards.
- Participate in ongoing training and development to stay up-to-date on the latest technologies and best practices.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in automotive service or customer-facing role a plus.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse customers and team members.
- Strong problem-solving and analytical skills, with ability to prioritize tasks and manage multiple projects.
- Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a leading automotive group and contribute to our mission of delivering exceptional customer experiences.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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