Retail Store Customer Service Representative

1 week ago


Kirkland, Washington, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our retail store team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
  • Drive sales growth by promoting products, services, and promotions to customers.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
  • Collaborate with colleagues to achieve sales goals and support store initiatives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced retail environment, with a focus on customer satisfaction.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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