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Patient Care Associate
2 months ago
We are seeking a highly skilled Patient Care Associate to join our team at UnitedHealth Group. As a key member of our healthcare team, you will be responsible for providing exceptional service to our patients and their families.
Key Responsibilities- Customer Service: Provide exceptional service to all customers, ensuring a positive experience from arrival to departure.
- Wait Time Management: Manage wait times effectively, ensuring patients are seen in a timely manner.
- Check-in and Check-out: Complete check-in and check-out tasks, including insurance verification and document collection.
- Financial Transactions: Collect co-payments, co-insurance, and deductibles from patients.
To be successful in this role, you will need:
- Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with patients, families, and healthcare professionals.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
- Attention to Detail: Meticulous attention to detail to ensure accurate and efficient completion of tasks.
