Patient Care Coordinator Specialist

1 week ago


Miami, United States The University of Miami Full time

The University of Miami Health System has an exciting opportunity for a full-time Lead Patient Navigator to work at the Sylvester Support Services Building in Miami. The incumbent provides support and guidance throughout the patient's care continuum by helping patients navigate through the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations, and other components of the healthcare system.

Job Summary

The Lead Patient Navigator acts as a resource for Patient Navigators 1 and Sr. Patient Navigators to ensure the timely delivery of high-quality care and patient satisfaction. This role requires maintaining a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.

Key Responsibilities:
  • Maintains a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
  • Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
  • Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
  • Identifies and resolves real or perceived barriers to care.
  • Intervenes as liaison/advocate for patients, physicians, and staff in facilitating ease of care.
  • Educates and counsels patients on issues related to their health and life situations.
  • Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
  • Assists in building partnerships with local community physicians and referral sources to the UHealth systems.
Requirements

To be considered for this position, you must have a Bachelor's degree preferred, minimum 4 years of relevant work experience, and George Washington Patient Navigator Certification Required.

You should possess excellent communication skills, both oral and written, and be able to handle difficult and stressful situations with professional composure. You must also maintain effective interpersonal relationships and understand and follow instructions.

We offer competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more. Estimated salary: $65,000 - $85,000 per year.

About Us

The University of Miami is an Equal Opportunity Employer. We are proud to serve South Florida, Latin America, and the Caribbean. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research, and patient care.



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