Mental Health Program Specialist 3

4 hours ago

Syracuse, New York, United States StateJobsNY Full time
Job Title: Mental Health Program Specialist 3 - Clinical

**Job Summary:**

We are seeking a highly skilled Mental Health Program Specialist 3 - Clinical to join our team at the New York State Office of Mental Health. The successful candidate will be responsible for providing technical assistance and direction to hospitals and community providers around evaluation, treatment, and discharge of individuals with serious mental illness.

**Key Responsibilities:**

  • Supervise a regional team providing technical assistance and direction to hospitals (Article 28 mental health emergency departments, CPEPS, and inpatient units) around evaluation, treatment, and discharge.
  • Oversee ongoing regional specific meetings with staff from the team and with various units within the Field Office to evaluate effectiveness, improve coordination of care, identify gaps in services, and disseminate information.
  • Provide programmatic assistance and technical direction to providers that will facilitate the transition to alternative community settings for individuals with serious mental illness currently being discharged from Article 28 hospitals, CPEP, or inpatient.
  • Provide support and technical assistance around updated regulations for hospitals and community providers.
  • Clarify standards of care for existing hospital activities/protocols regarding psychiatric admission, treatment, and discharge and modifying or establishing new policies/processes/checklists as needed to create equity, systemic accountability, and standards for evaluation.
  • Support programs in identifying and navigating resources, providing assistance with systems navigation.
  • Identify and report on systems barriers, challenges, and problem areas.
  • Provide expert technical assistance, case consultation, and support to licensed or designated providers on complex cases, to ensure compliance and knowledge of OMH regulations, guidelines, and notifications; share information to improve communications, accountability, and quality of care through linkages.
  • Address consumer, family, and/or provider complaints that involve fact finding and follow-up with involved parties, and coordinate services needed with other OMH programs and/or other state agency resources.
  • Identify regional specific mental health service trends and needs using quantitative analysis of research to obtain objective information for necessary decision making that leads to improved delivery of mental health services in a fully managed care system.
  • Collaborate with other state agencies around hospital treatment and the transition of mental health services into the communities.
  • Supervise staff and review and evaluate work performance, recommend training, and mentor staff to ensure optimum work performance.
  • Provide education on resources and new evidence-based care to supervisees.
  • Facilitate communication between various provider agencies.
  • Monitor and analyze service, management, clinical, and quality of care data/statistics.
  • Review and monitor all required reports, including data collection, incident reports, expenditure reports, site visit summaries, corrective actions plans, to identify programmatic trends and challenges.
  • Work in collaboration with field office staff and other departments on the monitoring, bringing back compliance issues and findings to the appropriate departments.
  • Work with providers and other stakeholders, as well as coordinate efforts with other OMH divisions to address issues related to service delivery and implementation.
  • Assist and support on specific special projects as assigned.

**Requirements:**

  • Permanent status as a Mental Health Program Specialist 3 (Clinical) and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades or one M-grade of this position.
  • Candidates with clinical background and/or prior hospital experience are preferred for this role.

**What We Offer:**

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and dedicated individual who is passionate about mental health, we encourage you to apply for this exciting opportunity.

**How to Apply:**

To be considered, please email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #169604 in the subject line of your email when applying.

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