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Lead Retail Trainer

2 months ago

Cedar Rapids, Iowa, United States American Greetings Full time
Job Title: Lead Retail Trainer

American Greetings is a global leader in the Celebrations marketplace. We are seeking a motivated and energetic Lead Retail Trainer to help manage and train merchandisers servicing our greeting card departments in retail locations.

Key Responsibilities:
  • Partner with the Field Manager to identify training needs and develop effective training programs.
  • Communicate with new and existing merchandisers to schedule training sessions and provide ongoing support and feedback.
  • Train merchandisers on duties including servicing orders, inventory management, and organizational activities, as well as seasonal tasks such as seasonal changeovers and display maintenance.
  • Build strong relationships with store personnel and promote our brand.
  • Identify and arrange coverage for vacant stores within their area.
  • Continually work on improving store performance and ensuring merchandisers are successful.
Revision Responsibilities:
  • Work with Field Manager and store personnel on major revision activity before, during, and after setup.
  • Knowledge of all fixture types across different accounts and ability to build fixtures as needed.
  • Can effectively assign tasks and manage a team during revisions to complete the job.
  • Constant communication with Field Manager on all aspects of revision and follow-up throughout the process.
Requirements:
  • Training and supervisory experience preferred.
  • Retail or merchandising experience a plus.
  • Effective communication, organizational, and detail-oriented skills needed.
  • Technological competency - ability to learn and use technology effectively.
  • Ability to lift, push, and/or move up to 40 lbs.
  • Valid driver's license and reliable transportation.
  • May require extensive time in a vehicle.

American Greetings prioritizes the health and safety of all associates and takes extra precautions to ensure compliance with federal, state, and local safety guidelines.

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.