Member Team Lead
2 days ago
Job Summary:
As a Member Team Lead at Sam's Club, you will play a key role in ensuring exceptional member service and support. Your responsibilities will include supervising a team of associates, communicating goals and feedback, training on processes and procedures, and providing guidance on member service approaches and techniques.
Key Responsibilities:
- Supervise and train a team of associates to ensure excellent member service.
- Communicate goals and feedback to associates to drive performance.
- Provide guidance on member service approaches and techniques to ensure member complaints and issues are resolved.
- Ensure compliance with company policies and procedures.
- Support the Open Door Policy and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
- Communicate and support membership by providing information on membership types, programs, and benefits to current and prospective members.
- Process memberships, upgrades, and credit accounts, and encourage membership renewals.
- Participate in sales and marketing events, complete and maintain marketing recaps, and strive to meet membership goals.
- Provide and ensure member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, and locating merchandise.
- Oversee assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
- Complete accounting records, files, transactions, and other required documentation by following accounting office procedures.
- Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
Benefits:
- Competitive pay and performance-based bonus awards.
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Requirements:
- 6 months retail experience including operating front-end equipment and 6 months customer service experience.
- Must be 18 years of age or older.
Preferred Qualifications:
- Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Work Environment:
2605 Blairs Ferry Rd Ne, Cedar Rapids, IA 52402-1802, United States of America
-
Member Team Lead
1 week ago
Cedar Rapids, Iowa, United States Wal-Mart Stores , Inc. Full time**Job Overview**We are seeking a highly skilled Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional member service, supervising associates, and driving business growth.**Competitive Pay and Benefits**We offer a competitive hourly wage range of $22.00 to $30.00, with...
-
Restaurant Team Member
1 month ago
Cedar Rapids, Iowa, United States Loves Travel Stops & Country Store Full timeJob SummaryWe are seeking a highly motivated and customer-focused Restaurant Team Member to join our team at Love's Travel Stops and Country Stores. As a Restaurant Team Member, you will play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-paced environment.Key ResponsibilitiesProvide exceptional...
-
Crew Team Member
2 months ago
Cedar Rapids, Iowa, United States McDonald's Full timeAbout This RoleThis is a vital position in the restaurant where you'll lead the experience for our guests. As a Crew Team Member, you'll be responsible for ensuring a welcoming, friendly, and clean restaurant environment.Key ResponsibilitiesLead the experience: Check in with guests and make sure they are enjoying themselves.Have a side of smile: Help...
-
Retail Stocking Team Lead
2 weeks ago
Cedar Rapids, Iowa, United States Burlington Full timeJob Summary: As a Retail Stocking Team Lead at Burlington, you will be responsible for leading the receiving associates and supporting the team members in bringing the merchandise displays to life.Key Responsibilities:* Lead Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor* Work behind the scenes to support the team...
-
Crew Team Member
4 weeks ago
Cedar Rapids, Iowa, United States McDonald's Full timeBe a Part of the McDonald's CrewAt McDonald's, we're looking for talented individuals to join our crew team. As a Crew Member, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our goals.Key Responsibilities:Lead the Experience: Greet customers, take orders, and ensure they have a positive experience.Have a Side...
-
Team Lead
1 month ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OpportunityPanchero's Mexican Grill is seeking a motivated and enthusiastic Team Lead to join our team. As a Team Lead, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our restaurant.Key Responsibilities:Food preparation and burrito buildingProviding exceptional customer...
-
Team Lead
1 month ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OpportunityPanchero's Mexican Grill is seeking a motivated and enthusiastic Team Lead to join our team. As a Team Lead, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our restaurant.Key Responsibilities:Food preparation and burrito buildingProviding exceptional customer...
-
Team Lead
1 month ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OpportunityPanchero's Mexican Grill is seeking a motivated and enthusiastic Team Lead to join our team. As a Team Lead, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our restaurant.Key Responsibilities:Food preparation and burrito buildingProviding exceptional customer...
-
McDonald's Team Member
3 weeks ago
Cedar Rapids, Iowa, United States McDonald's Full timeAt McDonald's, we're looking for a talented Crew Member to join our team!About the Role:We're seeking a friendly and enthusiastic individual to provide exceptional customer service and support our restaurant team.Key Responsibilities:Lead the experience: Greet customers, take orders, and ensure a positive dining experience.Have a side of smile: Help...
-
Team Lead
3 weeks ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OpportunityPanchero's Mexican Grill is seeking a motivated and enthusiastic Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of employees, ensuring excellent customer service, and maintaining a clean and safe work environment.Key Responsibilities:Lead a team of employees to achieve sales and customer satisfaction...
-
Team Lead
3 weeks ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OpportunityPanchero's Mexican Grill is seeking a motivated and enthusiastic Team Leader to join our team.Key Responsibilities:Lead and manage a team of employees to ensure excellent customer service and efficient food preparation.Assist with food preparation, including burrito building and kitchen sanitation.Provide exceptional customer service and...
-
Breakfast Team Member
1 month ago
Cedar Rapids, Iowa, United States Wendy's Full timeJoin Our Team!We are seeking a highly motivated and enthusiastic individual to join our team as a Breakfast Crew Member at Wendy's. As a member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.What We Offer:Competitive pay and benefitsOpportunities...
-
Burrito Building Team Lead
3 weeks ago
Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full timeJob OverviewPanchero's Mexican Grill is seeking a skilled Team Lead to join our team. As a key member of our leadership team, you will be responsible for leading by example, driving sales growth, and fostering a positive work environment.Key Responsibilities:Food preparation and burrito buildingCustomer service and leadershipCash handling and kitchen...
-
Bookstore Team Member
3 weeks ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeJob SummaryWe are seeking a highly motivated and customer-focused Bookstore Team Member to join our team at Kirkwood Community College. As a Bookstore Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting customers with their purchasing decisions.Key...
-
Bookstore Team Member
3 weeks ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeJob SummaryWe are seeking a highly motivated and customer-focused Bookstore Team Member to join our team at Kirkwood Community College. As a Bookstore Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and cash handling.Key ResponsibilitiesProvide...
-
Bookstore Team Member
3 weeks ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeJob SummaryKirkwood Community College is seeking a highly motivated and customer-focused individual to join our bookstore team as a Bookstore Team Member. This is a seasonal position that offers flexibility around your availability.Key ResponsibilitiesProvide exceptional customer service through positive communication and a welcoming attitude.Greet and check...
-
Driller Team Member
2 weeks ago
Cedar Rapids, Iowa, United States TERRACON Full timeJob Summary:Terracon is seeking a skilled Driller Team Member to join our drilling crews. As a key member of our team, you will assist the Drill Foreman in performing geotechnical drilling operations for the collection of soil samples. This is a great opportunity to learn a skilled trade and develop your skills in a dynamic environment.Key Responsibilities:...
-
Surgical Team Member
3 weeks ago
Cedar Rapids, Iowa, United States UnityPoint Health Full timeJob SummaryUnityPoint Health is seeking a skilled Registered Nurse to join our surgical team. As a key member of our operating room team, you will be responsible for providing high-quality patient care and ensuring the safe and effective conduct of invasive surgical, therapeutic, and diagnostic procedures.Key ResponsibilitiesAssess patient needs and develop...
-
Dishroom Team Member
3 weeks ago
Cedar Rapids, Iowa, United States Red Lobster Full timeJob Title: DishwasherAt Red Lobster, we're looking for a skilled and detail-oriented Dishwasher to join our kitchen team. As a key member of our dining room cleaning team, you'll be responsible for maintaining the highest standards of cleanliness and sanitation in our restaurant.Key Responsibilities:Clean and maintain all areas of the restaurant, including...
-
Client Manager, Team Lead, PC
3 weeks ago
Cedar Rapids, Iowa, United States Holmes Murphy & Associates Full timeJob Title: Client Manager, Team Lead, PCHolmes Murphy & Associates is a leading insurance brokerage company that promotes health, protects wealth, and delivers peace of mind to its clients. As a Client Manager, Team Lead, PC, you will be responsible for managing client service, leading a team, and driving business growth.Key Responsibilities:Manage client...