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Insurance Service Representative
2 months ago
Position: Claims Service Specialist
Compensation: $22.34 per hour / $45,015 per year
Work Arrangement: Hybrid (Initial training in-office; subsequent schedule includes 4 days in-office and 1 day remote)
Join the team at GEICO as a Claims Service Specialist and take the next step in your career with one of the leading auto insurance providers in the nation. If you possess a solution-oriented mindset and a genuine concern for customer needs, this is an excellent opportunity for you.
In this role, you will undergo comprehensive, paid training that equips you with the essential knowledge of the claims process. You will be responsible for gathering information regarding accidents, examining claim specifics, and obtaining statements from all parties involved. Our clients will rely on your diligence, empathy, and meticulous attention to detail to assist them in navigating their recovery process effectively.
Many of our associates experience a salary increase of approximately 10% within their first year, with top performers potentially seeing increases of up to 15%.
Required Qualifications:
- Demonstrated experience in delivering exceptional customer service, building trust, and enhancing customer satisfaction.
- Proficient multitasking abilities in a computer-based environment.
- Strong verbal and written communication skills, with a willingness to develop these further.
- Comfortable working in a dynamic, high-volume call center setting.
- High school diploma or equivalent is required.
- Enthusiasm for learning new skills and exploring various career paths.
Annual Salary Overview:
The stated annual salary range serves as a general guideline. Several factors influence the final compensation, including the role's responsibilities, the candidate's experience, education, work location, and market conditions.
Benefits:
As a valued Associate, you will have access to our Total Rewards Program, designed to support your financial stability and overall well-being, which includes:
- Comprehensive Medical, Dental, and Vision Insurance with immediate coverage
- Paid Time Off, including Vacation, Sick Leave, and Parental Leave
- 401(k) Retirement Plan
- Tuition Reimbursement Program
- Paid Training and Licensing Opportunities
Note that benefits may vary by location, and eligibility requirements may apply based on length of service.
GEICO is committed to providing equal employment opportunities to all associates and applicants, regardless of race, color, religion, national origin, age, gender, sexual orientation, disability, or any other characteristic protected by law. We promote a workplace that fosters respect and collaboration among all employees.
