Optician - Daily City, CA - LensCrafters
3 weeks ago
At EssilorLuxottica, we're committed to delivering exceptional eye care and customer service. As a Licensed Optician, you'll play a key role in helping us achieve this goal.
Key Responsibilities:
• Welcome and serve customers with a smile, ensuring their needs are met and exceeded.
• Fit glasses and lenses with precision, using your expertise to deliver perfect results.
• Lead by example, demonstrating optical acumen and a passion for excellence.
• Take and record measurements, adjust and fit eyewear with attention to detail, and ensure finished products meet standards and customer needs.
• Assist team members with complex product needs and prescriptions, providing expert guidance and support.
• Utilize technology efficiently, managing time pressure and customer volume while maintaining exceptional product knowledge and tool usage.
• Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
• Multitask, prioritize, and manage time effectively, achieving exceptional results on Brand KPIs and competencies.
• Take pride in store appearance, maintaining a clean, attractive, and organized environment.
• Inform management of safety opportunities and demonstrate safe work practices.
• Stay resourceful, self-motivated, and committed to continual learning, improvement, and results.
• Adhere to company policies and procedures, including discounts, promotions, and inventory management.
Requirements:
• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills, including communication, listening, and teamwork
• Knowledge of current store merchandise, basic math skills, awareness of current fashion trends, and selling skills
• Familiarity with POS, computers, and calculators, and a willingness to embrace new technology and change
Preferred Qualifications:
• Previous customer service and retail experience
What We Offer:
EssilorLuxottica is an Equal Opportunity Employer. We offer a competitive bonus and/or commission plan, a first-class total rewards package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are committed to providing reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact us at the EssilorLuxottica SpeakUp Hotline to request a reasonable accommodation.
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