Program Director

1 day ago

Sierra Vista, Arizona, United States Computer World Services Full time
Job Title: Program Manager

Computer World Services is seeking an exceptional candidate to serve as Program Manager for the US Army Regional Cyber Center - Continental United States (RCC-CONUS) program.

Job Summary:

The successful candidate will have experience with Information Technology support within a federal government environment (DoD preferred) and demonstrated experience in supervising large IT services contracts.

Key Responsibilities:
  • Manage and conduct initial contract Phase-In period activities to ensure success
  • Provide staff support to include technical oversight and guidance for all Contractor tasks
  • Hire, develop, and provide fully trained, certified, experienced, and technically proficient personnel
  • Coordinate with customers to manage and control the resources necessary to ensure timely achievement of all contract requirements
  • Oversee fiscal, operational, administrative, and human resources management of the program
  • Monitor projects and oversee project managers and key technical staff to ensure goals are met
  • Create and manage long-term goals
  • Develop evaluation methods to assess program strengths and identify areas for improvement
  • Manage team with a diverse array of talents and responsibilities
  • Implement and manage changes and interventions to ensure project goals are achieved
  • Meet with stakeholders to discuss program status and goals
  • Produce accurate and timely reporting of program status throughout program lifecycle
  • Analyze program risks by evaluating and assessing the programs' strength and weaknesses and develop mitigation strategies as appropriate
  • Develop and follow a Contract Management Plan (Work Plan) that includes technical approach, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements throughout contract execution
  • Remain current and well-versed in the latest IT technologies and provide oversight and guidance in the planning, design, implementation, and integration of all current and future projects
  • Remain knowledgeable in the customer mission areas, application/solution development, network properties, Government policy and standards, and emerging hardware/software products in compliance with the Army's/DoD standards and policies
Requirements:
  • Experience with Information Technology support within a federal government environment (DoD preferred)
  • Demonstrated experience in supervising large IT services contracts
  • Understanding and experience in managing government contracts
  • Effective written and verbal communication skills
  • Ability to maintain excellent performance levels from technical support teams and deliver high levels of customer satisfaction with support provided
  • Expertise in managing performance, cost, schedule, and quality to meet or exceed requirements
  • Experience leading and delivering moderate to complex IT Operations, Cyber Operations, and/or IT Service Desk operations that deliver business value to the customer organization

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