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Service Technician

2 months ago

Sandy, United States Interiorworx Full time
Field Technician Job Description

InteriorWorx Builder Design Center is seeking a skilled Field Technician to provide exceptional customer service and technical support at our Sandy, Utah location.

Key Responsibilities:
  • Deliver outstanding customer service and support during field visits or dispatches
  • Manage on-site installation, repair, maintenance, and tasks with precision and efficiency
  • Diagnose errors or technical problems and implement effective solutions
  • Produce timely and detailed service reports
  • Document processes and procedures
  • Operate company vehicles safely and utilize field automation systems
  • Adhere to company field procedures and protocols
  • Collaborate with technical teams and share knowledge across the organization
  • Understand customer requirements and provide informed recommendations
  • Build strong relationships with customers
Requirements:
  • Ability to repair and service cabinets, including installation and trim work
  • Knowledge of flooring installation and repair, including carpet, wood/laminate, tile, and vinyl
  • English literacy and effective communication skills
  • Ability to work full-time shifts with overtime as required and adapt to changing schedules
  • Handyman certification a plus
  • Good driving record and ability to pass a background check
Benefits:
  • Comprehensive health, dental, and vision insurance
  • Paid Time Off and holidays
  • 401k Investment Plan