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Residential Property Manager

1 month ago

Middleton, Massachusetts, United States The Procopio Companies Full time

Residential Property Manager

At The Procopio Companies, we strive to redefine the living experience through proactive property management. Our goal is to foster human connections within the rental living experience, and we believe that our team's expertise can achieve this. With a proven track record as developers, we are now directing our attention towards enhancing the individual's living experience and making a meaningful impact on their lives.

Key Responsibilities:

  • Financial Management: Assist in the development of budgets and financial plans for the property, monitor and manage expenses, and make recommendations for cost-effective solutions.
  • Resident Engagement and Relationship Building: Foster positive relationships with residents through effective communication and engagement initiatives, organize and execute resident events and activities to promote a sense of community, and address resident concerns and inquiries promptly.
  • Community Development: Develop and implement strategies to enhance the overall living experience for residents, collaborate with the marketing team to attract and retain residents through innovative and appealing community offerings, and encourage a sense of belonging and camaraderie among residents.
  • Hospitality and Customer Service: Maintain a resident-first mindset, ensuring a high standard of customer service at all times, coordinate move-in and move-out processes, and regularly assess and improve service offerings to meet the evolving needs of residents.
  • Leasing and Occupancy Management: Oversee the leasing process, from initial inquiries to lease signing, ensure a smooth and efficient experience for residents, monitor and manage occupancy rates, and implement strategies to optimize apartment occupancy.
  • Property Maintenance: Collaborate with maintenance staff to address resident maintenance requests in a timely manner and conduct regular property inspections to ensure a well-maintained and aesthetically pleasing environment.

Requirements:

  • Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or a related field is preferred.
  • Minimum of 3-5 years of experience in residential property management.
  • Strong interpersonal and communication skills with the ability to build positive relationships.
  • Demonstrated experience in creating a sense of community within a residential setting.
  • Proven ability to prioritize and manage multiple tasks effectively.
  • Knowledge of fair housing regulations and property management best practices.
  • Hospitality or customer service background is highly desirable.
  • Strong understanding of property management operations and financial principles.
  • Proficiency in using Yardi and Microsoft Excel for financial analysis and reporting.
  • Willingness to embrace the mission and values of the company.