Pharmacy Assistant
2 weeks ago
We are seeking a highly motivated and detail-oriented Pharmacy Intern to join our team at Walgreens. As a Pharmacy Intern, you will have the opportunity to gain hands-on experience in a retail pharmacy setting and develop your skills in patient care, customer service, and pharmacy operations.
Responsibilities- Assist pharmacists and other healthcare providers in delivering patient care and services, including patient counseling and other health services.
- Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
- Use pharmacy systems to obtain patient and drug information and process prescriptions.
- Model and deliver a distinctive and delightful customer experience.
- Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Develop strong relationships with customers.
- Learn from store and pharmacy team members, field leadership, team members, and customers/patients.
- Under the supervision of the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
- Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
- Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns.
- Immediately reports prescription errors to the pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
- Takes customers to the OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
- Maintains knowledge of Company asset protection techniques and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors, or damaged goods involving Rx drugs.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so you can fill prescriptions accurately, including counting, measuring, and weighing.
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2 days ago
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