Current jobs related to Healthcare Engagement Specialist - Cupertino, California - AC Wellness
-
Program Management Specialist
2 weeks ago
Cupertino, California, United States RTA US Full timeJob OverviewWe are seeking a skilled Program Management Specialist to establish a system for tracking our portfolio of projects and drive related initiatives. The ideal candidate will develop processes for managing the portfolio, prioritize tasks, and provide weekly reports.The successful candidate will also own internal communications for portfolio status,...
-
SLP - Rehab Specialist
1 week ago
Cupertino, California, United States Rockport Healthcare Services-Cupertino-CA Full timeJob Title: SLP - Rehab SpecialistJob Summary: We are seeking a skilled SLP - Rehab Specialist to join our team at Rockport Healthcare Services-Cupertino-CA. As a Speech Language Pathologist, you will work with patients to assess and treat communication and swallowing disorders. Responsibilities: Assess and treat patients with communication and swallowing...
-
Community Engagement Specialist
4 days ago
Cupertino, California, United States Veear Full time**Job Summary**We are seeking a skilled Study Facilitator to join our team at Veear. As a Study Facilitator, you will play a critical role in moderating user studies on our campus with FTEs.Key Responsibilities:Set up and organize devices and other equipment for on-campus studies.Assist with technical tasks associated with confidential study bring-up across...
-
Event Communications Specialist
4 days ago
Cupertino, California, United States Apple Full timeJob Title: Event Communications Specialist - Content StrategistJob Summary: We are seeking a highly motivated and accomplished content strategist to join our team as an Event Communications Specialist. As a key member of our team, you will be responsible for developing and implementing content strategies that drive engagement and conversion across our events...
-
Occupational Therapist
1 month ago
Cupertino, California, United States ACES Healthcare Staffing Full timeExciting Opportunity with ACES Healthcare StaffingJob Summary:ACES Healthcare Staffing is seeking a highly skilled Occupational Therapist to join our team for an 8-week assignment in Cupertino, CA. As a Rehabilitation Specialist, you will work with patients to develop and implement personalized therapy plans to improve their functional abilities and quality...
-
Occupational Therapist
1 month ago
Cupertino, California, United States Centra Healthcare Allied Full timeJob Title: Occupational Therapist - Rehabilitation SpecialistCentra Healthcare Allied is seeking a skilled Occupational Therapist to join our team for a travel assignment in Cupertino, California.About the JobThis is a contract position that requires a licensed Occupational Therapist with experience in rehabilitation. The ideal candidate will have a strong...
-
Occupational Therapist
1 month ago
Cupertino, California, United States Centra Healthcare Allied Full timeJob Title: Occupational Therapist - Rehabilitation SpecialistCentra Healthcare Allied is seeking a skilled Occupational Therapist to join our team in Cupertino, California.Job Summary:We are looking for a highly motivated and experienced Occupational Therapist to work in a rehabilitation setting. The ideal candidate will have a strong background in...
-
Occupational Therapist
1 month ago
Cupertino, California, United States Centra Healthcare Allied Full timeJob Title: Occupational Therapist - Rehabilitation SpecialistCentra Healthcare Allied is seeking a skilled Occupational Therapist to join our team in Cupertino, California.Job Summary:We are looking for a highly motivated and experienced Occupational Therapist to work in a rehabilitation setting. The ideal candidate will have a strong background in...
-
Event Communications Specialist
3 days ago
Cupertino, California, United States Apple Full timeJob Title: Event Communications Specialist - Content StrategistAbout the Role:We are seeking a highly motivated and accomplished content strategist to join our team as an Event Communications Specialist. As a key member of our global events team, you will be responsible for developing and implementing content strategies that drive engagement and conversion...
-
Occupational Therapist
7 days ago
Cupertino, California, United States Centra Healthcare Allied Full timeJob Title: Occupational Therapist - Rehabilitation SpecialistCentra Healthcare Allied is seeking a skilled Occupational Therapist to join our team in Cupertino, California.Job Summary:We are looking for a highly motivated and experienced Occupational Therapist to work in the specialty area of Rehabilitation. The ideal candidate will have a strong background...
-
Project Transformation Specialist
1 week ago
Cupertino, California, United States TEKsystems Full timeJob Description:We are seeking a skilled Project Transformation Specialist to join our team at TEKsystems. As a key member of our organization, you will play a crucial role in helping us redefine and implement new processes and workflows to enhance team effectiveness and manage resistance to change.Key Responsibilities:Lead Change Management Initiative:...
-
Physician - Primary Care Specialist
3 weeks ago
Cupertino, California, United States AC Wellness Full timeAbout the RoleAC Wellness is seeking a highly skilled and compassionate physician to join our team as a Primary Care Specialist. As a key member of our healthcare team, you will be responsible for delivering high-quality, patient-centered care to our employees and their families.Key ResponsibilitiesProvide primary health care, episodic, and preventive care...
-
Icertis Implementation Specialist
2 months ago
Cupertino, California, United States Elevate Full timeAbout the RoleWe are seeking an experienced Icertis Implementation Specialist to join our team at Elevate. As a key member of our Professional Services group, you will be responsible for driving the execution of Icertis product implementations for enterprise customers across various industries.Key ResponsibilitiesImplementation Execution: Drive the execution...
-
Cupertino, California, United States Mathys+Potestio The Creative Party® Full timeLicensing & Credentialing Project Manager (Program Specialist III) Job DescriptionWe are seeking a highly skilled Licensing & Credentialing Project Manager (Program Specialist III) to join our team at Mathys+Potestio / The Creative Party® in Cupertino. This is a 6-month contract position with a competitive hourly rate of $54.00-$58.56 per hour.Key...
-
Organizational Change Management Specialist
4 days ago
Cupertino, California, United States TEKsystems Full timeJob Overview:We are seeking a skilled Organizational Change Management Specialist to help our organization redefine and implement a new way of working. The ideal candidate will have experience in leading change initiatives and process transformation projects.Responsibilities:Lead Change Management Initiative: Facilitate the adjustment and acceptance of the...
-
Home Health Specialist Full Time
2 weeks ago
Cupertino, California, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a skilled Home Health Specialist to join our team at CenterWell Home Health. As a Home Health Specialist, you will play a vital role in providing personalized, comprehensive home care to patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization.Key ResponsibilitiesCall on physicians,...
-
Instructional Designer
4 days ago
Cupertino, California, United States Flashii Full time**Job Title:** Instructional Designer - Training Solutions Specialist**Job Type:** Contract (4 months with possible extension)**Work Schedule:** Hybrid. Onsite either Cupertino/CA, Austin/TX, or Seattle/WA office location Tuesday-Thursday and work from home/remotely Monday and Friday.**Project Overview:**Flashii App Inc, is currently seeking an Instructional...
-
Strategic Communications Specialist
4 weeks ago
Cupertino, California, United States Russell Tobin & Associates Full timeJob Title: Communications Strategist, Retail Engagement & MarketingWe are seeking a highly skilled Communications Strategist to join our Retail Engagement and Marketing team. As a key member of our team, you will be responsible for developing and implementing integrated communication and engagement plans that drive business results.Key...
-
Learning Management System Operations Specialist
2 weeks ago
Cupertino, California, United States Synergis Full timeAbout the RoleWe are seeking a highly organized and communicative LMS Systems Support and Onboarding Specialist to manage and support our Learning Management System (LMS) operations. In this role, you will monitor the admin inbox and Slack channels, provide timely responses to inquiries using pre-defined templates, and direct messages to appropriate...
-
CRM Campaign Operations Specialist
4 days ago
Cupertino, California, United States Apple Full timeCampaign Operations SpecialistCupertino, California, United StatesMarketingAt Apple, great ideas have a way of becoming outstanding products, services, and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you can accomplish. If you're excited about creating compelling products and...
Healthcare Engagement Specialist
2 months ago
SUMMARY
At AC Wellness, we are dedicated to providing empathetic and effective healthcare services to our Apple employee community. We believe that establishing trusting and accessible relationships with our patients, supported by technology, enhances the quality of care and enriches the patient experience. This commitment is nurtured through a culture of continuous learning and collaboration, enabling us to partner with our patients in achieving outstanding health results.
The Care Navigator plays a pivotal role in shaping the patient experience, whether it is the initial phone call or the first encounter with a team member at the center. This position requires an exceptional communicator who proactively addresses any concerns and shares pertinent information with the care team. The Care Navigator is dedicated to providing exceptional service that delights and surprises patients.
This role is designed as a per diem opportunity to fill in during clinic schedule gaps. The operational hours are Monday through Friday from 8 AM to 8 PM and Saturdays from 8 AM to 5 PM. We seek individuals who can work shifts that include 7:30 AM to 4 PM and/or 11:30 AM to 8 PM.
ESSENTIAL JOB FUNCTIONS
1. Responds to all patient inquiries with professionalism, warmth, and accuracy.
2. Serves as the first point of contact for patients entering the wellness centers, ensuring a smooth and positive check-in experience. This includes collecting and verifying insurance information and co-pays.
3. Manages all patient interactions with the utmost hospitality and professionalism, accommodating special requests when feasible, resolving complaints, and assisting with inquiries related to clinic services and hours.
4. Operates a multi-line phone system, answering calls professionally, scheduling appointments, and ensuring effective communication with patients and staff.
5. Maintains patient records within EHR systems by updating information and uploading relevant documents.
6. Processes incoming and outgoing packages, faxes, messages, and mail accurately and promptly.
7. Completes all necessary transactions to finalize the patient visit.
8. Assists with additional administrative tasks as assigned.
9. Upholds the highest standards of confidentiality.
10. Duties may include program coordination as assigned.
QUALIFICATIONS AND REQUIREMENTS
1. Minimum of two years of experience in a related role (client-facing, hospitality, or sales).
2. Exceptional communication and interpersonal skills.
3. Strong organizational abilities.
4. Capacity to function effectively as a key team member.
5. High level of professionalism.
6. Proficient computer skills and familiarity with Apple products (iMac, iPad, iPhone).
7. Proficient reading, writing, and oral communication skills in English.
8. Ability to quickly grasp new procedures and processes.
9. High School diploma required; AA Degree preferred.
