Client Support Professional

4 weeks ago


Unity, Maine, United States XACT Full time
Job Overview

We are seeking a highly motivated Client Support Professional to join our team in Unity, Maine. This role is ideal for individuals who enjoy providing exceptional customer service and are looking for a challenging opportunity.

About the Role

This is a full-time position that offers a competitive salary of $35,000 - $45,000 per year, depending on experience.

Responsibilities
  • Provide excellent customer service support to clients via phone, email, or chat.
  • Work collaboratively with internal teams to resolve client issues efficiently.
  • Develop and maintain in-depth knowledge of products and services to effectively address client inquiries.
  • Meet or exceed performance metrics and productivity standards.
Requirements
  • Bachelor's degree in a related field or equivalent work experience.
  • Fluent English language skills (written and verbal).
  • Ability to type 35 words per minute or greater.
  • Willlingness to travel to our call center in Unity, ME.
Benefits
  • Paid Time Off (PTO) program allowing for flexible scheduling.
  • Comprehensive health insurance through United Healthcare.
  • Dental insurance through Sun Life.
  • Vision insurance through VSP.
  • Access to supplemental products through Allstate.
Work Environment

We offer a safe, comfortable working environment with employee lounges, quiet spaces, and modern workstations. Our team member support center is available 24/7 to assist you in your role.



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