Service Experience Associate

3 weeks ago


Unity, Maine, United States XACT Full time

We are seeking a dedicated Service Experience Associate to join our team in Unity, Maine. As a key member of our team, you will be responsible for providing exceptional customer service support to our clients.

Key Responsibilities:

  • Field inbound telephone calls, internet chat requests, and inbound email requests
  • Utilize phone, Internet, and computer skills to provide customer support

Requirements:

  • Must speak fluent English
  • Be able to type 40 words per minute or greater
  • The ability to travel to our call center located in Unity, ME

Benefits:

  • Paid time off (PTO) program
  • Flexible scheduling options
  • Full-time team members have access to a company group plan through United Healthcare
  • Dental insurance through Sun Life
  • Vision insurance through VSP
  • Supplemental products through Allstate
  • A safe and comfortable working environment

Salary: $18-$22 per hour, based on experience.



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