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Field Operations Technician

2 months ago

Minnetonka, Minnesota, United States Lumen Full time
About Lumen

Lumen is a leading provider of digital infrastructure solutions, connecting people, data, and applications across the globe. Our mission is to ignite business growth by delivering fast, secure, and reliable connectivity.

The Role

We are seeking a highly skilled Field Operations Technician to join our team. As a Field Operations Technician, you will be responsible for ensuring the smooth operation of our network infrastructure, including asset management, maintenance, and repairs.

Key Responsibilities:
  • Troubleshoot network equipment and resolve issues in a timely manner
  • Perform preventive maintenance and inspections on network and critical infrastructure equipment
  • Coordinate shipping and receiving of materials and maintain inventory records
  • Assist in the installation, change, and decommissioning of network equipment and customer premise equipment
  • Utilize industry-standard software and hardware tools to accurately locate and mark underground outside plant facilities
Requirements:
  • High School Diploma or equivalent
  • 1+ years of experience in network monitoring, installation, or maintenance/repair
  • Knowledge of at least one of the four major technician disciplines: Transmission, Switching, TCP/IP, and Outside Plant
  • Ability to quickly learn corporate databases and software applications
  • Valid driver's license
  • Ability to work in a fast-paced environment and adapt to changing priorities
Preferred Qualifications:
  • 2+ years of experience in network infrastructure maintenance and repair
  • Attention to detail and good organizational capabilities
  • Ability to prioritize tasks and manage time effectively
What We Offer:

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.