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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Staffmark Group. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Process and manage customer documents, including dates, times, locations, and counts, with accuracy and attention to detail.
- Update and maintain data related to customer transportation in our software systems, including purchase orders, shipping details, and logistics information.
- Collaborate with internal teams to resolve customer issues and provide timely solutions.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
- At least 2 years of experience in customer service, preferably in the logistics industry.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong attention to detail and organizational skills.
- Competitive hourly rate of $20.00.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- Short-term disability and 401(k) options.
- Potential for referral bonuses.
At Staffmark Group, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
