Teller & New Accounts Specialist - Anaheim

4 days ago


Anaheim, United States O. C. Credit Union Full time
About Us

At Orange County's Credit Union, we're dedicated to creating a workplace where every voice matters. We're proud to have received the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence.

Our Mission

We're not just a financial service provider - we're a community that puts people first. With over 85 years of experience, $2.5+ billion in assets, and 140,000+ members, we're committed to making a positive impact in our community.

Why Work With Us?
  • Make a Difference: As a Member Service Representative, you'll have the opportunity to positively impact your community through your work.
  • Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs.
  • Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays.
Your Role

As a Member Service Representative, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. Your responsibilities will include:

  • Handling teller transactions and open new accounts with accuracy and a friendly demeanor.
  • Cross-selling products and services, helping members discover solutions that meet their financial needs.
  • Resolving any issues with a consultative approach that builds trust and long-term relationships.
What We're Looking For
  • Experience: At least six-months of Teller experience in banking or credit unions.
  • Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner.
  • Technology: Ability to understand and use various systems and software.
  • Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.
  • Integrity: Willingness to undergo thorough background checks, credit checks, and drug screening.
Compensation

We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay:

  • Member Service Rep. I: $20.00
  • Member Service Rep. II: $20.50 (requires minimum six-months recent Teller experience)
  • Member Service Rep. III: $21.00 (requires minimum one year recent Teller and preferably six-months of New Accounts experience)
Perks & Benefits
  • Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
  • Financial Security: Life insurance at no cost and a 401(k) plan with a 3% automatic contribution plus a dollar-for-dollar match up to 5%.
  • Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
  • Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $2,000 per year.

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