Shift Manager
1 week ago
We are seeking a highly skilled Shift Manager to join our team at Excel Investments of Sonic. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of Great People to deliver a SuperSONIC experience.
Key Responsibilities- Assist the General Manager and Assistant General Manager in managing daily restaurant operations to provide quality food in a clean, safe, and efficient manner.
- Supervise, manage, direct, and develop a team of employees to ensure excellent guest service and a positive work environment.
- Make every guest a repeat customer by ensuring they leave the lot satisfied every time.
- Help employees understand the big picture and their role by sharing the why behind tasks.
- Celebrate team successes and coach for better performance.
- Set clear expectations and provide continuous feedback throughout the shift.
- Create an upbeat, positive atmosphere during the shift that makes work fun.
- Manage the majors: food and paper, labor, and guest service.
- Maintain and enforce SONIC safety and sanitation standards.
- Relentlessly comply with all federal, state, and local laws and regulations.
- Excellent leadership and communication skills.
- High standards for self and the team.
- Positive attitude, especially during rushes or stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Effective communication skills; basic math and reading skills.
- Willingness to work irregular hours, including nights, weekends, and/or holidays.
As a Shift Manager at Excel Investments of Sonic, you will have the opportunity to work in a fast-paced, dynamic environment, leading a team of Great People to deliver exceptional customer service. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
At Excel Investments of Sonic, we are committed to creating a positive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates who share our values.
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