Application Engineer
2 weeks ago
Dodge Industrial is seeking a highly skilled Application Engineer to join their Power Transmission Components & Bulk Material Handling team.
This role will support the power transmission components and bulk material handling businesses, which include couplings, belted drives, and conveyor pulleys.
The successful candidate will provide technical support to customers through phone calls, emails, chat requests, video conferencing, and site visits.
This position also involves design engineering support to operations, supply chain, sales, product management, and other internal functions.
Key Responsibilities:
- Provide product and application-based technical support to customers via phone calls, emails, chat, and video conferencing.
- Work directly with product drafters/designers to ensure accuracy of models and drawings.
- Create new part numbers and establish/maintain BOMs.
- Drive product enhancements and improvements on current designs.
- Collaborate with other functional areas to ensure overall alignment.
- Manage cost reduction and lean/continuous improvement projects.
- Provide training to the DODGE salesforce and external customers on products and their proper applications.
- Occasional travel for on-site customer service, including training, installation support, and diagnosis.
Requirements:
- Completed a mechanical engineering (or mechanical engineering technologies) bachelor's degree program.
- Must be currently authorized to work for Dodge Industrial in the US.
- Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving.
- Attention to detail with a strong sense of ownership and responsibility.
- Excellent written and verbal communication skills.
- Collaborates well with others and is a good team player.
- Entrepreneurial spirit with passion for new and changing ideas.
- Familiar with MS Office and 3D/2D drafting and modeling software (SolidWorks, Creo, and/or AutoCAD).
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