Product Manager

5 hours ago


Atlanta, Georgia, United States RaceTrac Petroleum Full time
Job Title: Product Manager - Payment Systems

RaceTrac Company Overview

Job Summary:

The Payments Product Manager is responsible for driving strategic initiatives that enhance the organization's payment functionalities. This individual will oversee and optimize payment processes within our digital ecosystem, focusing on gift cards, credit cards, and ATM machine usage. The successful candidate will interpret analytical data to propose strategic solutions that improve customer experience, increase revenue, and drive operational efficiency.

Key Responsibilities:

  • Lead a team of analysts, removing roadblocks, and holding them accountable to commitments and quality standards.
  • Interpret and analyze data related to gift card usage, credit card transactions, and ATM machine usage.
  • Identify trends, patterns, and opportunities for improvement based on data insights and build business cases for enhancements.
  • Collaborate with the Payments Business Analysis team and stakeholders to gather and validate data, ensuring accuracy and relevance.
  • Develop strategies to optimize payment processes and improve user experience across various payment channels.
  • Collaborate with cross-functional teams to align payment strategies with overall business objectives.
  • Act as the subject matter expert for payment-related features and functionalities within our digital platforms.
  • Define and prioritize payment product requirements based on business needs, customer feedback, and market trends.
  • Work closely with development teams to ensure timely delivery of payment-related enhancements and features.
  • Communicate payment-related insights, recommendations, and progress updates to key stakeholders.
  • Collaborate with marketing and customer support teams to ensure consistent messaging and support for payment-related initiatives.
  • Monitor and assess risks associated with payment processes, including fraud, security vulnerabilities, and regulatory compliance.
  • Work with legal and compliance teams to ensure payment-related activities adhere to industry standards and regulations.

Qualifications:

  • Bachelor's Degree in Finance, Accounting, Business, or Marketing degree or a related field.
  • 5-7 years of Prepaid or card processing experience.
  • 1+ year of experience managing or supervising direct reports.
  • Advanced Excel skills.
  • Proficiency in reporting tools and accounting systems.

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