Member Experience Specialist

7 days ago


Lockport, New York, United States Planet Fitness Full time
Your Role in Our Mission

At Planet Fitness, we believe in empowering our members to achieve their fitness goals. As a Member Experience Specialist, you'll be a critical component of our operations team, ensuring that every interaction with our members is nothing short of exceptional. With your strong communication skills, empathetic nature, and ability to think on your feet, you'll build trust with our members and provide them with personalized support.

You'll work closely with our front desk team to handle a range of tasks, from answering phone calls to processing new member sign-ups. Your expertise in conflict resolution and ability to maintain a calm demeanor under pressure will make you an invaluable asset to our team. Join us today and contribute to a culture that values teamwork, respect, and compassion. We look forward to welcoming you to our community

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