Retail Store Associate
3 weeks ago
Role Summary
CVS Health is seeking a dedicated and customer-focused individual to join our team as a Retail Store Associate. In this role, you will play a vital part in delivering exceptional customer service and supporting the overall success of our stores.
Key Responsibilities
- Provide outstanding customer service by anticipating customer needs, demonstrating empathy, and actively resolving potential service issues.
- Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering assistance locating additional items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
- Support opening and closing store activities as needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements
- At least 16 years of age.
- Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
Education
High School diploma or equivalent preferred but not required.
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