Guest Advocate

About Target
As a Fortune 50 company with over 400,000 team members worldwide, Target is a leading retailer in America. We're committed to helping all families discover the joy of everyday life. Our purpose is to care for our communities, invest in the places we live and work, and prioritize relationships and talent development.

About the Role
We're seeking a Guest Advocate to join our team. As a Guest Advocate, you'll be responsible for creating a welcoming experience for our guests, ensuring they have an enjoyable time in our stores. You'll work in all departments, maintaining a full, zoned, and stocked sales floor, and executing daily and weekly workload to support business priorities and deliver on sales goals.

Key Responsibilities
Create a welcoming experience for guests
Engage with guests to understand their needs and provide solutions
Maintain a full, zoned, and stocked sales floor
Execute daily and weekly workload to support business priorities and deliver on sales goals
Provide exceptional guest service, customizing each experience and anticipating guest needs
Work in all departments to ensure sales floor is full, zoned, and in stock for guests
Push and stock product to sales floor
Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
Complete scans and system audit functions to ensure inventory accuracy
Support execution of major transitions and ISM
Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable), and attending to spills throughout the store as needed
Accurately execute all pulls (i.e., daily Fills, out of stock, manual, and guest requests) and backstock product from all departments
Process all inbound deliveries (using the receive application) to ensure inventory accuracy
Complete all backroom daily and weekly audits
Operate power equipment only if certified
Maintain backroom organization and location accuracy and follow equipment guidelines
Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks
Demonstrate a culture of ethical conduct, safety, and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

What We're Looking For
We're looking for someone who is welcoming and helpful, can learn and adapt to current technology needs, and can work both independently and with a team. You should be able to resolve guest questions quickly on the spot, have attention to detail, and follow a multi-step process. You should also be able to accurately handle cash register operations, climb up and down ladders, scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds. A flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance are necessary.