Full Time Branch Ambassador

4 days ago


Levittown, New York, United States Capital One National Association Full time

About the Role:

As a Branch Ambassador at Capital One National Association, you will play a vital role in delivering an exceptional customer experience. You will be responsible for providing personalized service to customers, answering their inquiries, and resolving their issues in a timely and efficient manner.

Key Responsibilities:

  • Provide exceptional customer service to customers, responding to their inquiries and resolving their issues in a timely and efficient manner.
  • Use your knowledge of Capital One's products and services to help customers achieve their financial goals.
  • Work collaboratively with other banking professionals to ensure seamless customer experiences.
  • Stay up-to-date on Capital One's products, services, and policies to provide accurate information to customers.
  • Monitor and report any suspicious activity or potential security risks.

Requirements:

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience
  • At least 6 months of cash handling experience

Preferred Qualifications:

  • Associate's degree
  • 2+ years of Retail, Sales, or Banking Experience

About Capital One:

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We promote a drug-free workplace and are committed to providing a safe and inclusive environment for all employees.



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