Full Time Branch Ambassador
4 days ago
About the Role:
As a Branch Ambassador at Capital One National Association, you will play a vital role in delivering an exceptional customer experience. You will be responsible for providing personalized service to customers, answering their inquiries, and resolving their issues in a timely and efficient manner.
Key Responsibilities:
- Provide exceptional customer service to customers, responding to their inquiries and resolving their issues in a timely and efficient manner.
- Use your knowledge of Capital One's products and services to help customers achieve their financial goals.
- Work collaboratively with other banking professionals to ensure seamless customer experiences.
- Stay up-to-date on Capital One's products, services, and policies to provide accurate information to customers.
- Monitor and report any suspicious activity or potential security risks.
Requirements:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
Preferred Qualifications:
- Associate's degree
- 2+ years of Retail, Sales, or Banking Experience
About Capital One:
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We promote a drug-free workplace and are committed to providing a safe and inclusive environment for all employees.
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