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Client Account Specialist

2 months ago

Skokie, Illinois, United States Heart Med LLC Full time
Job Overview

We are seeking a dedicated Account Representative to oversee designated client accounts. In this role, you will address client inquiries and engage potential customers to enhance your account portfolio. We are looking for a dynamic, target-oriented individual with exceptional communication abilities. Your primary objective will be to cultivate enduring relationships with clients and contribute to the growth of our organization.


Key Responsibilities:
  • Serve as the primary liaison for assigned clients
  • Conduct regular follow-ups with clients to ensure satisfaction through various communication methods
  • Address customer inquiries and complaints promptly to provide effective solutions
  • Introduce new or additional products and services to current clients
  • Assist in overseeing the onboarding process for new clients
  • Maintain precise records of client interactions

Qualifications and Skills:
  • Exceptional communication and negotiation skills
  • Strong organizational and multitasking capabilities
  • Confidence and assertiveness
  • Goal-oriented with the ability to thrive under pressure
  • Effective problem-solving skills
  • Willingness to travel as needed
  • High School Diploma or GED equivalent
  • Experience in a clinical or medical setting is advantageous