Spanish Language Customer Support Specialist
3 weeks ago
We are seeking a highly motivated and customer-oriented Spanish-speaking Customer Support Representative to join our team in Athens, Greece. As a key member of our client's team, you will be responsible for providing exceptional customer service to Spanish-speaking clients via phone, email, and chat.
Key Responsibilities:
- Provide high-quality customer support to Spanish-speaking clients.
- Resolve customer inquiries related to products or services in a timely and efficient manner.
- Identify and escalate issues that require further assistance.
- Ensure customer satisfaction by maintaining a professional and positive attitude.
- Document and track customer interactions through internal systems.
Requirements:
- Fluency in Spanish (C1 level or higher).
- Proficient in English (B2 level or higher).
- Strong communication and problem-solving skills.
- Customer service experience is preferred but not required.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Eligibility to work in Greece.
What We Offer:
- Competitive salary package.
- Comprehensive training and career development opportunities.
- Health insurance and other benefits.
- A dynamic and multicultural work environment in the vibrant city of Athens.
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