Banquet Server

4 weeks ago


Buffalo, New York, United States Templeton Landing Full time
Job Title: Banquet Server

Job Summary:
As a Banquet Server at Templeton Landing, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.

Key Responsibilities:

* Set up and preparation of banquet rooms according to event specifications
* Ensure all tables, chairs, linens, and tableware are properly organized and presentable
* Check and confirm the accuracy of event details, including seating arrangements and special requests

Food and Beverage Service:

* Greet guests upon arrival and guide them to their designated tables
* Serve meals and beverages according to established service standards
* Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food
* Respond promptly to guests' requests and anticipate their needs throughout the event

Team Collaboration:

* Collaborate with fellow servers, bartenders, and other staff members to provide seamless service
* Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages

Guest Satisfaction:

* Ensure a warm and friendly atmosphere for guests, creating a positive dining experience
* Handle guest inquiries, complaints, and special requests promptly and professionally

Requirements:

* Previous experience as a banquet server or in a similar role is preferred
* High School graduate / min 18 years of age
* Strong customer service skills with the ability to provide exceptional guest experiences
* Excellent communication and interpersonal skills to interact effectively with guests and team members
* Ability to work in a fast-paced environment while maintaining composure and attention to detail
* Knowledge of food and beverage service procedures and etiquette
* Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule
* Physical stamina and the ability to lift and carry heavy trays or equipment

Templeton Landing Values:

* We recognize that people are our finest asset
* We provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law

Benefits:

* Competitive Compensation
* 24 hours paid Sick Time renewed yearly
* Management Referral Program with a $4,000 payout for qualifying management positions
* Employee Meals
* Employee Assistance Program (EAP) to assist with work life balance
* Paid vacation starting at 2 weeks per year
* Up to 3 days Paid Bereavement
* Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values
* Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match
* Numerous opportunities for growth and advancement

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