Insurance Representative

3 days ago


Richmond, Virginia, United States Teleperformance USA Full time
About Teleperformance USA

We are a global digital business services company that delivers innovative solutions to help businesses streamline their operations. Our team of passionate and inspired individuals speaks over 300 languages, allowing us to provide a unique and personalized experience for our clients.

Job Description

We are seeking a Licensed Insurance Representative to join our team at our Richmond, Virginia location. As a key contributor to our success, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities
  • Provide excellent customer service through active listening and effective communication
  • Handle and respond to customer inquiries in a timely and professional manner
  • Work with confidential customer information and maintain confidentiality
  • Aim to resolve issues on the first call by being proactive and resourceful
  • Communicate effectively with customers and colleagues
Requirements
  • Active home state Property & Casualty Insurance License
  • Minimum 1 year of customer service experience
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral and written communication skills
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills
What We Offer
  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

We are an Equal Opportunity Employer and are committed to creating a culture of inclusion and diversity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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