Insurance Representative
3 days ago
We are a global digital business services company that delivers innovative solutions to help businesses streamline their operations. Our team of passionate and inspired individuals speaks over 300 languages, allowing us to provide a unique and personalized experience for our clients.
Job DescriptionWe are seeking a Licensed Insurance Representative to join our team at our Richmond, Virginia location. As a key contributor to our success, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Responsibilities- Provide excellent customer service through active listening and effective communication
- Handle and respond to customer inquiries in a timely and professional manner
- Work with confidential customer information and maintain confidentiality
- Aim to resolve issues on the first call by being proactive and resourceful
- Communicate effectively with customers and colleagues
- Active home state Property & Casualty Insurance License
- Minimum 1 year of customer service experience
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
We are an Equal Opportunity Employer and are committed to creating a culture of inclusion and diversity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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