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Lead Engineer, Supply Chain Excellence

2 months ago

Atlanta, Georgia, United States Chick-fil-A Supply LLC Full time

Position Overview:

The Continuous Improvement Engineer (CIE) is tasked with leveraging indirect influence to implement a comprehensive process enhancement strategy across the supply chain. This role will establish governance frameworks that evolve into a cohesive business process, aimed at optimizing resource utilization and capital efficiency for Chick-fil-A Supply and its partners.

About Chick-fil-A Supply:
A subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply specializes in distribution services tailored to meet the specific requirements of Chick-fil-A restaurants. With consistent sales growth and increasing operational complexity, Chick-fil-A Supply is dedicated to supporting both current and future restaurant needs through innovative distribution solutions that reflect the Chick-fil-A culture of care.

This dynamic subsidiary is in its formative stages, offering a fast-paced work environment focused on launching new services nationwide.

Key Responsibilities:

  • Collaborate with various departments, external partners, and operational teams to identify and lead initiatives aimed at enhancing process efficiencies and reducing costs.
  • Facilitate Kaizen events, Value Stream Mapping workshops, and other lean methodologies across multiple distribution centers, while training leadership and promoting best practices.
  • Oversee high-profile OGSM-related capability projects, keeping stakeholders informed on deliverables and timelines.
  • Manage the tracking of supply chain-wide cost reduction projects, reporting progress to senior leadership and addressing any obstacles.
  • Support operations by applying DMAIC and other problem-solving methodologies to achieve targets outlined in the PQDCSM scorecard.
  • Utilize simulation software to assess and enhance work systems.
  • Conduct onboarding sessions for new hires, introducing them to the Center of Business Excellence and essential tools for effective leadership.
  • Act as the primary contact for inquiries related to capacity, process improvements, and standard time.
  • Provide support for the process engineering team during the implementation of new distribution centers and capabilities.
  • Collaborate with the Change Management office to ensure successful project adoption and reporting.
  • Maintain a positive and proactive demeanor in all interactions, serving as a change agent focused on delivering results with a customer-centric approach.
  • Develop and document lessons learned, along with best practices, to be shared across various business areas.

Minimum Qualifications:

  • 10+ years of relevant experience in business, preferably in Manufacturing or Distribution Centers.
  • 3+ years of multi-site regional support with a focus on supply chain objectives.
  • Lean Six Sigma Black Belt certification.
  • Experience with capital projects, including review boards and integrated business planning.
  • Strong financial acumen, including understanding of EBITA, ROI, IRR, GL, and P&L.
  • Proven track record in leading large-scale project management and reporting.
  • Familiarity with methodologies such as 5S, Standard Work, Value Stream Mapping, Kaizen, and process improvement initiatives.
  • Excellent business communication and presentation skills.
  • Experience with ERP systems.

Preferred Qualifications:

  • Proficiency in Tableau or Power BI.
  • Project Management Professional (PMP) certification.
  • Change Management certification.

Travel Requirements:
60%
Education:
Bachelor's Degree in Engineering