Patient Access Specialist

4 weeks ago


Springfield, Massachusetts, United States Trinity Health Corporation Full time
Job Summary: We are seeking a skilled Patient Access Representative to join our team at Mercy Medical Center in Springfield, Massachusetts. This role is responsible for pre-registration, registration, and admission functions for the Emergency Department.

About Us: Trinity Health Corporation is one of the largest not-for-profit, Catholic healthcare systems in the nation. We prioritize diversity, equity, and inclusion, providing accessible and equitable care to those we serve.

Key Responsibilities:
  • • Verify insurance requirements
    • Collect upfront payments, co-pays, and deductibles
    • Ensure accurate demographic, financial, and advanced directive entries
    • Collect non-covered fees and input data into Meditech system
    • Complete registration process, including paperwork and patient bracelet assignment
    • Coordinate bed assignments and maintain death books and release information to funeral homes


Requirements: A minimum high school diploma or equivalent, medical terminology skills, and relevant experience in medical office, hospital, or billing settings are required. Excellent customer service and communication skills are essential for this role.

Benefits: This position offers a competitive salary of $43,000 per year, 40 hours per week with every other weekend, and great benefits and health insurance coverage starting on day one. Training is provided on a Monday-to-Friday schedule for two weeks.

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