Senior Branch Operations Manager

3 weeks ago


Cincinnati, Ohio, United States MI Homes Full time
Job Overview

M/I Homes, a leading national homebuilder, is seeking an experienced Assistant Manager to join our team. This role will be based in the Cincinnati branch office and Springboro Satellite Branch.

About the Job:

  • The Assistant Manager will assist the branch manager with all activities of the Cincinnati branch office and Springboro Satellite Branch.
  • This includes leading the branch to ensure exceptional customer satisfaction, maintaining productivity, and effectiveness.

Key Responsibilities:

  1. Assist in improving operational excellence, including systems, processes, and reports.
  2. Supervise and develop the team, focusing on their growth and improvement.
  3. Continuously improve cost reduction, process efficiencies, and output while minimizing errors.
  4. Interact with title insurance underwriters, M/I Financial Underwriting Department, and the Title Production Team to resolve pre-closing and post-closing issues.
  5. Perform other duties as required.

Requirements:

  • Bachelor's Degree or 5-7 years of related experience.
  • Knowledge of title insurance practices.
  • Excellent communication and organizational skills.
  • Proven leadership abilities and demonstrated ability to successfully coach and develop teams.
  • Ability to manage conflict.
  • Strong relationships with M/I Homes Divisions, M/I Financial Branches, and corporate departments.

Estimated Salary:$63,000 - $83,000 per year, depending on experience.

Benefits:

  • A comprehensive benefits package, including medical, dental, vision, paid time off, and paid holidays.
  • Paid parental leave and traditional/Roth 401(k) options.
  • Profit sharing plan, employee stock purchase plan, and employee home purchase plan.
  • We are committed to attracting, developing, and retaining diverse talent.


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