Tax Office Manager and Client Experience Specialist

5 days ago


Huntsville, Alabama, United States H&R Block Full time

About H&R Block

We believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

At H&R Block, we strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Our goal is to achieve bigger ambitions, faster transformation, and extraordinary results.

A Day in the Life

You will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office-related growth objectives.

You will be a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed.

The Role

  • Serve as the leader and developer of tax office associates.
  • Deliver an exceptional client experience.
  • Meet all office-related growth objectives.

Requirements

Ideal candidate has:

  • Multi-unit people management experience in retail, restaurant, banking, or other related industries.
  • Management of people within military service positions.

Benefits

We believe in our people's total well-being and offer various benefits, including:

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Variety of discounts on everyday items and services.
  • Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

About Compensation

Estimated salary range: $45,000 - $60,000 per year, depending on location and experience.


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