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Healthcare Customer Service Representative

2 months ago

GondrecourtleChâteau, Grand Est, United States NovaCare Rehabilitation Full time

Join Our Team: Patient Service Specialist

Position Overview:

As a Patient Service Specialist at NovaCare Rehabilitation, you will be the welcoming face of our facility, providing outstanding service to patients at the front desk. Your primary responsibilities will include managing patient interactions and performing essential administrative duties. You will serve as a patient advocate, facilitating communication through various channels, processing payments, and utilizing multiple software applications. Your contribution is vital in ensuring a positive experience for every patient from their first interaction.

Work Schedule:

  • Employment Type: Full Time
  • Work Days: Monday to Friday
  • Compensation: Competitive Salary

Key Responsibilities:

We are looking for detail-oriented and flexible individuals who excel in communication and teamwork. Your responsibilities will encompass:

  • Welcoming patients and visitors to our facility
  • Coordinating appointment scheduling
  • Managing communications with patients, healthcare providers, and insurance companies
  • Processing payments and verifying insurance information
  • Providing patients with necessary information and support

Required Qualifications:

  • High School Diploma or GED is mandatory

Physical Demands:

  • Ability to walk, stand, bend, and reach regularly
  • Manual dexterity for typing and lifting items up to 25lbs
  • Good visual acuity and effective communication skills

About NovaCare Rehabilitation:

At NovaCare Rehabilitation, we are committed to providing exceptional patient care in a supportive environment. As a Patient Service Specialist, you will play a crucial role in enhancing the lives of our patients daily. Join our dedicated team and contribute to our mission of community-focused rehabilitation.

NovaCare Rehabilitation is an equal opportunity employer that values diversity and inclusion in the workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, or any other protected characteristic.