Customer Service Representative

3 weeks ago


Culver City, California, United States EssilorLuxottica Full time
Job Description:

We are seeking a friendly and outgoing Customer Service Representative to join our team at Sunglass Hut. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

About Our Team:
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. With over 3,000 stores worldwide, we offer a wide range of premium quality eyewear products from leading brands.

Main Responsibilities:
  • Provide exceptional customer service by answering product questions, resolving issues promptly, and making personalized recommendations.
  • Meet or exceed sales targets through effective sales techniques, product knowledge, and upselling/cross-selling opportunities.
  • Maintain a clean and organized store environment, including merchandise displays and inventory management.

Requirements:
  • High school diploma or equivalent required; prior retail experience preferred.
  • Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Self-motivated and goal-oriented, with a focus on achieving sales targets and exceeding customer expectations.

What We Offer:
  • A competitive salary range of $16.00 - $20.85 per hour, based on experience and qualifications.
  • A comprehensive benefits package, including health insurance, retirement savings, paid time off, and employee discounts.
  • Opportunities for career advancement and professional development within a dynamic and growing company.


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