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Retail Sales Associate

2 months ago

Cleveland, Ohio, United States K&G Fashion Superstore Full time
{"title": "Retail Sales Associate", "description": "

Customer Experience Expert

K&G Fashion Superstore is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family. We invest in our people and foster an inspirational, inclusive, and innovative culture, so every team member has a true sense of belonging.

We help people confidently express their true selves so they can be their best. Our Customer Experience Experts are responsible for all aspects of the customer experience with multiple responsibilities, including:

  • Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits, and discounted transactions.
  • Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
  • Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
  • Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

K&G Fashion Superstore celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

", "lang_code": "en-US"}