Retail Sales Associate

5 days ago


Cleveland, Ohio, United States Cox Communications Full time
About the Role

Cox Communications is seeking a highly skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for creating exceptional customer experiences and driving sales growth in our retail locations.

Key Responsibilities

• Develop and maintain strong relationships with customers to understand their needs and preferences

• Demonstrate and explain the features and benefits of our products and services to customers

• Meet or exceed sales targets and customer experience metrics

• Collaborate with colleagues to achieve sales and customer experience goals

• Participate in workshops and training sessions to stay up-to-date on product knowledge and sales techniques

What We Offer

• Competitive hourly pay rate and uncapped commission potential

• Comprehensive benefits package, including medical, dental, and vision insurance

• Paid time off and holidays

• Opportunities for career growth and professional development

• A dynamic and supportive work environment

Requirements

• High school diploma or equivalent required; some college or relevant work experience preferred

• Strong communication and interpersonal skills

• Ability to work a flexible schedule, including weekends and evenings

• Ability to lift 25-50 pounds to assist with stockroom inventory

• Computer literacy and aptitude for learning new products and services

Preferred Qualifications

• Some college with a focus in sales, business, or management

• Fluency in Spanish, both written and spoken

• One year of experience in a related field, such as sales, retail sales, or service industry

• Experience selling wireless or mobile products

About Cox Communications

Cox Communications is a leading provider of telecommunications and media services, serving over 6 million customers across the United States. We are committed to creating moments of real human connection and delivering exceptional customer experiences through our innovative products and services.
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